Virtual Assistant Contract Template

This virtual assistant client agreement is comprehensive, plain-language, and fully editable to reflect your unique business policies. It includes:

• Services and Scope of Work so you can clearly define what's in (and out of) your service offering, with provisions for additional services and scope creep
  
• Hours of Service and Rollover Hours to set boundaries around your availability so clients respect your time
  
• Communication Preferences to establish how and when clients can reach you
  
• Client Requirements outlining what you need from your client to do your best work
  
• Storage and Password Protocols to protect sensitive information and logins
  
• Fees, Payment Schedules and Late Payment Terms with multiple payment structure options including retainer, milestone, and monthly billing, plus enforceable late payment clauses
  
• Rush Fee Policy so you get compensated fairly when clients need fast turnarounds
  
• Refund Policy to set clear expectations and avoid costly disputes
  
• Rescheduling and Cancellation Terms with multiple options to match your business model
  
• Intellectual Property and Copyright Ownership to clearly establish who owns the work product, with multiple options to choose from
  
• Confidentiality, Non-Disclosure and Privacy to protect your clients' sensitive information and your business reputation
  
• Limitation of Liability and Release/Indemnity Clauses to limit your legal exposure if something goes wrong
  
• Force Majeure to protect yourself from unforeseen circumstances outside your control
  
• Relationship of Parties to establish your independent contractor status
  
• Governing Law to ensure your agreement is enforceable in your jurisdiction
  
• Professional Disclaimers and Warranties to set realistic expectations with clients from the start
  
• Media Release so you control how your work and name can be used publicly
  
• And more

Every clause is fully customizable with multiple options, so your contract reflects your policies and not a generic one-size-fits-all template.

Your purchase includes our step-by-step Template Use Guide that walks you through customizing your agreement and integrating it into your client onboarding process quickly and confidently.